PRIVACY STATEMENT
Last updated: 1 September 2024
At Ontech Group, our customers are our most valuable asset. We understand that trust is the foundation of building a lasting business relationship, and this trust starts with our commitment to respecting and protecting your privacy. This Privacy Statement outlines how we collect, use, share, and safeguard your personal data.
This Privacy Statement covers the following topics:
- Types of Personal Data We Collect
- How We Collect Personal Data
- How We Use the Personal Data We Collect
- How We Share Your Personal Data
- How We Store, Process, and Protect Your Personal Data
- Your Rights Regarding Your Personal Data
- Additional Information
- Changes to Our Privacy Statement
- How to Contact Us
This Privacy Statement does not apply to third-party practices we do not own or control, including third-party websites, services, or applications you may access through our site.
1. Types of Personal Data We Collect
Personal Information:
We collect personal information such as your name and contact details (e.g., postal address, email address, phone number).
Online Usage Information:
We may collect data such as IP address, browser type, language, referral/exit pages, and user activity on our website.
2. How We Collect Personal Data
We collect personal data when you interact with us online, in person, or through other means of communication. This may also include personal data shared by third parties that have the right to share it.
We use cookies and similar technologies to gather online usage data. For more details, refer to our Cookie Policy.
3. How We Use the Personal Data We Collect
Use of Personal Information:
We use your personal information to:
- Respond to your inquiries
- Conduct market research
- Comply with legal obligations
Use of Online Usage Information:
We collect online data to optimise your experience by remembering preferences and monitoring website performance.
4. How We Share Your Personal Data
Personal Information:
We do not rent or sell your personal information. We share your data with:
- Business Partners: Only to the extent necessary to offer Ontech Group services. These partners are bound by confidentiality agreements.
- Corporate Transactions: If we engage in mergers or acquisitions, your data may be shared, subject to applicable laws and data protection requirements.
- Legal Compliance: We may disclose personal information if required by law or in response to legal proceedings.
Online Usage Information:
We may share non-identifiable, aggregated online usage data with third parties, or share data for the purposes outlined above.
Social Media Widgets:
Interactions with social media features on our site are governed by the privacy policies of the respective platforms.
5. How We Store, Process, and Protect Your Personal Data
Ontech Group may transfer and store personal data across our global offices. We ensure that safeguards are in place to comply with data protection standards, including the use of Standard Contractual Clauses (SCCs) for transfers outside of the European Union.
Data Retention:
We retain personal data for five years after your last activity with us, or longer if legally required.
Security Measures:
We implement industry-standard practices to protect your personal data during transmission and storage. However, no transmission over the internet is entirely secure.
Data Breaches:
In the event of a data breach, we will comply with all legal obligations, including notifying affected individuals and authorities where applicable.
6. Your Rights Regarding Your Personal Data
You have the right to request access to, correction of, or deletion of your personal data. You may also object to the processing of your data.
You can manage certain preferences regarding your data, such as opting out of receiving marketing emails or targeted advertising.
If you wish to exercise any of these rights, please contact us via the information provided at the end of this policy.
7. Additional Information
Ontech Group is not responsible for third-party practices on websites or services linked from our site. When you leave our website, our privacy policy no longer applies.
8. Changes to Our Privacy Statement
This Privacy Statement was last updated on September 1, 2024. We may update this policy from time to time, and any changes will be posted here with a revised date. Material changes will be communicated through our website.
9. How to Contact Us
For questions or concerns about this Privacy Statement or how your data is handled, please contact us at:
Ontech Group
600 North Bridge Road
#12-02/03 Parkview Square
Singapore 188778
Email: privacy@ontechgroup.com